Northwest Podiatric Laboratory orthotics are premium medical devices covered by a generous warranty. We guarantee all orthotics against breakage for two years from the original date of manufacture. Top covers, cushions and accommodations are guaranteed for one year. Normal wear and tear is not covered. Orthotics aren’t guaranteed against abuse or significant modifications not made by Northwest Podiatric Laboratory. Repairs/modifications not covered by the warranty or made outside of the warranty period are billed at list prices.
Northwest Podiatric Laboratory is only able to work under the direction of a licensed healthcare professional and is unable to work directly with patients. Specific questions or concerns should be directed to a healthcare professional.