SmartCast Help
Become an
EXPERT
INITIAL SMARTCAST® APP SETUP
HOW TO SET UP YOUR ACCOUNT
ADD PRACTITIONERS & OFFICE LOCATIONS
CREATE & SUBMIT ORDERS
POSITION FOOT BEFORE SCANNING
ENTER PATIENTS, SCAN & SUBMIT ORDERS
IMPORTANT DOCUMENTS
Scan using any iPad Pro or iPhone that has the TrueDepth “Face ID” camera.
ENABLE IPAD PRO/IPHONE SCANNING IN APP
IPAD PRO SCANNING
IPHONE SCANNING
APP FEATURES & MORE
SCANNING MODES
EXPLORE APP FEATURES
TAKING IMAGE OF AN INSOLE OR INSOLE TRACING
SCANNING FOR BRACES
SCANNER INSTALL & CALIBRATION
FOOT POSITIONING
ALIGN PATIENT’S LEG
FIFTH LOADING TAB PLACEMENT
POSITION TALL & SHORT PATIENTS
Achilles tendon (PDF)
Centered on chair (PDF)
Extend foot past end of table (PDF)
Raise and tilt chair (PDF)
ANTERIOR TIBIAL TENDON
POSITION LARGE & OBESE PATIENTS
PLANTAR FLEX FIRST WEDGE
Heel tab (PDF)
Inflexible patients (PDF)
Legs on chair (PDF)
FOOT SCANNING
ANALYZE COMPLETED SCAN
TAKE PHOTO OF THE FOOT
SCAN PATIENTS ON FLAT TABLE
SET UP SCAN
SCAN BACK OF PATIENT’S HEEL
SCAN MEDIAL & LATERAL SIDES OF THE FOOT
CAPTURE COMPLETE & ACCURATE DATA
KEYS TO SUCCESSFUL SCAN
ADDITIONAL TIPS & TRICKS
SCAN WITHOUT WI-FI & CHECK CONNECTION
CHANGE LASER BATTERIES
CHARGING & CONNECTIONS
REPLACE ALIGNMENT LASER
Review our training documents and videos to master set up, foot positioning, order creation, scanning and more! Additional questions? Contact our Customer Care Team at 800-443-7260 or [email protected]