REAL CUSTOMER CARE
Working with us should be the easiest part of your day. Call our Customer Care team and you’ll get the best in the business – friendly professionals with over 75 years of combined experience.
Making the best performing product means challenging the status quo. That’s why we develop proprietary materials that are thinner, lighter and stronger as the foundation of our orthotics.
We consistently ship orders for custom orthotics in five business days. Fast and reliable turnaround is important to us because we know it’s important to you.
WE KNOW BIOMECHANICS
When it comes to biomechanics, we’ve got you covered. Biomechanical principles are fundamental to every product, material and training program at Northwest. It’s what makes our shape unique and why our patient acceptance rate is over 99%.
50 YEARS OF EXPERIENCE
Creating world-class custom orthotics is an art and science requiring talented and experienced craftspeople. Our employees average 15 years of experience and nearly 1/3 have been with us for 20+ years. We know orthotics.
A DEDICATION TO INNOVATION
New ideas, processes and technologies are our passion – we have over 40 US patents to prove it. Innovating requires investment and isn’t always easy, but products with the latest technology, materials and unrivaled performance are what you and your patients need.